Gem Consulting Group Public Training Registration Terms & Conditions
Venue and Catering
Public training programs are delivered at CBD locations accessible by car and public transport. Venues are confirmed close to the program date with details sent to participants approximately 2 weeks before the program.
Gem Consulting Group selects venues that provide participants with high quality food and beverage choices. Programs are fully catered with morning tea, afternoon tea and a lunch time meal. Participants attending half day programs are provided with morning tea. Dietary requirements can be catered for with advance notice.
Gem Consulting Group reserves the right to exclude or cancel registration to a Public Training program if the participant is deemed to represent an organisation or service provider that offers similar or competitive services to Gem Consulting Group. A full refund of the registration fee will be provided in such circumstances.
Copyright / Intellectual Property Rights
The copyright in and all other intellectual property rights relating to the course documentation, and any other training materials provided to the program participants, are solely owned by and hereby reserved to Gem Consulting Group. Under no circumstances may the whole or any part of the course documentation be reproduced or copied in any form without the prior written consent of Gem Consulting Group. Training materials are defined to also include all electronic knowledge products or learning systems, which have been given to the participant on a storage device or made accessible via the Internet.
Should your circumstances change and you are unable to attend Training, please contact Gem Consulting Group immediately via email to firstname.lastname@example.org or phone 03 9579 5229 to amend your registration or associated requirement.
If, after booking a Training session you are unable to attend, you are welcome to nominate someone else to attend in your place at no additional cost, on the conditions that you notify us no later than 24 hours prior to commencement of the Training.
If, after booking a Training session you are unable to attend, you are welcome to reschedule to new date at no additional cost, on the conditions that you notify us no later than 10 business days prior to commencement of the Training.
Should you notify us within the period of 10 business days prior to commencement of the Training; rescheduling fee of $150 will apply to reschedule you to another Training date.
When rescheduling your Training session, any applicable difference in price will be charged to you in addition to any applicable rescheduling fee. Price differences may apply if your original training session is booked at discounted or promotional prices. You can pay any difference in fee over the phone using a credit or debit card.
If, after booking a Training session you are unable to attend, you are welcome to cancel your session by notifying Gem Consulting Group via email or phone by no later than 10 business days prior to the commencement of the Training.
Cancellations received within the period of 10 business days prior to, on the day of, or after, training date will NOT be eligible for a refund.
In the event you have to cancel your confirmed registration, the following will occur:
- Cancellation received more than 10 business days prior to the commencement of the Training: 100% refund
- Cancellation received less than 10 business days prior to the commencement of the Training: no refund
Gem Consulting Group will refund, within 7 business days of receiving a refund request, registration fees paid to Gem Consulting Group as a result of amending your registration, after taking into consideration the relevant cancellation policy.
Cancellation of Training by Gem Consulting Group
Gem Consulting Group reserves the right to cancel or alter, without prior notice, any of the arrangements relating directly or indirectly to a Training event, for any circumstances beyond Gem Consulting Group’s reasonable control. This includes the cancellation of an event itself.
Should Gem Consulting Group cancel a Training event, Gem Consulting Group will endeavour to process full refund of the registration fee within 7 days. Gem Consulting Group accepts no additional liability for travel or accommodation costs incurred.
Participants are advised to email email@example.com prior to making any travel arrangement